999a Privacy Policy — Your Data, Our Responsibility
Last Updated: January 2026 | This policy explains how 999a collects, uses, and protects your personal information.
What Information We Collect
When you use the 999a platform, we collect several types of information. At registration, we collect your name, mobile number, date of birth, and email address for account management and identity verification. When you make a payment, we collect the mobile number associated with your bKash, Nagad, or Rocket account along with transaction details; this information is used solely for secure payment processing and is never shared with third parties.
When you access our platform, certain device information — including your IP address, browser type, operating system, and mobile model — is collected automatically. This helps us improve platform performance and resolve technical issues. We also record usage data such as which games you played, how long you spent on the platform, and which pages you visited, all of which helps us enhance the quality of our services.
How We Use Your Information
Collected data is used solely for specific, legitimate purposes — including account creation and management, transaction verification, customer support, and resolving technical issues. 999a never sells or rents your personal information.
Your data is also analysed to maintain platform security and detect fraudulent activity. By analysing your preferences and usage patterns, we are able to show you more relevant games and offers. Limited information may be disclosed in response to legitimate regulatory requests or legal obligations, and in such cases only the minimum necessary data is shared.
Cookies & Tracking — How We Use Them
The 999a platform uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help us remember your login status, save your language and settings preferences, and ensure various parts of the platform function correctly. Without these cookies, some key features may not work as intended.
We use two types of cookies: essential cookies (required for core platform functionality) and analytical cookies (used to understand usage patterns). You can manage or delete cookies through your browser settings, though doing so may limit certain features. We do not use tracking cookies from any external advertising networks.
Data Storage & Security
999a protects your data using industry-standard encryption technology. All data is stored on secure servers and undergoes regular security audits. Your payment details are never stored directly on our servers — all payment processing is handled exclusively through fully secure gateways.
Account information is retained for as long as your account remains active. After account closure, certain data may be kept for a legally required period in accordance with applicable obligations, after which it is securely deleted.
Sharing Information with Third Parties
999a never sells your personal information or shares it with third parties for advertising purposes. However, limited data may be shared with trusted technology partners, payment processors, and cloud storage providers solely to operate our services.
These partners operate under strict confidentiality agreements and may only use your data for the specific purposes agreed upon. Information may be disclosed to regulatory authorities when required by a court order or under applicable Bangladesh law.
Your Rights — Access, Correction & Deletion
999a believes every user should have full control over their own data. You can log in to your account at any time to view your saved personal information and make any necessary updates. Details such as your name, mobile number, and address are easy to update and take effect immediately.
If you would like your account and associated data permanently deleted, please contact our support team. Your data will be permanently removed once the review process is complete and all legal retention obligations have been fulfilled. You also have the right to request a detailed report on how your data is being used.
When our policy changes, 999a will publish the updated version on the platform and notify you via your registered mobile number for any significant changes. The revised policy takes effect from the date of publication, and your continued use of the platform will be considered acceptance of the updated terms. For any privacy-related questions or requests, please contact us at: privacy@999a.biz
Still have questions? We're here to help
For any questions about our Privacy Policy or your account, visit our Help Centre or join us today.